Terms of Services
We ensure timely and accurate delivery using advanced technology and skilled personnel.
Terms of Service
Blazen Sun Express Custom Logistics
Effective Date: [Insert Date]
1. Agreement to Terms
By accessing or using the services provided by Blazen Sun Express Custom Logistics (“Company”, “we”, “our”, or “us”), including transportation, logistics coordination, warehousing, or related services (collectively, the “Services”), you (“Client”, “Customer”, or “you”) agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.
2. Services Provided
Blazen Sun Express Custom Logistics offers a range of services including, but not limited to:
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Freight transportation (LTL, FTL, express)
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Last-mile delivery and courier services
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Warehousing and inventory handling
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Custom logistics planning and routing
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Real-time shipment tracking
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White-glove or specialized handling upon request
All services are provided as agreed upon in individual contracts, quotes, or service orders.
3. Client Responsibilities
Clients agree to:
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Provide accurate and complete shipment information, including correct weight, dimensions, contents, and any handling instructions.
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Ensure shipments are properly packaged and labeled in accordance with applicable laws.
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Comply with all local, state, and federal laws governing the transport of goods.
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Pay all invoices in a timely manner as per the agreed payment terms.
Failure to comply may result in delays, service denial, or additional charges.
4. Rates and Payments
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All pricing is provided via estimate or contractual agreement and is based on the information provided by the Client.
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Final charges may vary depending on actual weight, dimensions, or additional services rendered.
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Invoices are due within [insert payment terms, e.g., Net 15/30] unless otherwise agreed in writing.
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Late payments may incur a [e.g., 1.5% per month] finance charge and possible suspension of services.
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We reserve the right to adjust rates based on fuel surcharges, regulatory changes, or other market conditions with reasonable notice.
5. Cancellations and Delays
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Orders may be canceled by the client without penalty with at least 24 hours’ notice.
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Same-day cancellations or no-shows may be billed in full or incur a service fee.
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While we strive to meet all scheduled delivery times, Blazen Sun Express is not liable for delays caused by weather, traffic, mechanical failure, government regulations, labor strikes, or other events beyond our control.
6. Liability and Claims
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Our liability for loss or damage to cargo is limited to $[insert amount, e.g., $100 per shipment or declared value], unless additional insurance is purchased.
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Claims for loss or damage must be submitted in writing within 7 days of delivery.
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We are not liable for indirect, incidental, or consequential damages, including loss of business or profits.
Exclusions of liability include:
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Improper packaging or labeling by client
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Unattended deliveries at client’s request
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Delays due to inaccurate shipment information
7. Insurance
Blazen Sun Express maintains standard carrier liability insurance. Additional insurance coverage may be available upon request and must be agreed upon in writing before the shipment is picked up.
8. Confidentiality
We respect the confidentiality of your business. Any sensitive shipping or customer information shared with us will be treated with strict confidentiality and will not be disclosed to third parties except as required by law or necessary to perform services.
9. Technology and Tracking
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We offer shipment tracking via [insert tracking platform or portal if applicable].
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Clients may be issued login credentials. These credentials must not be shared or misused.
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We do not guarantee uninterrupted access to our systems and are not responsible for technical errors or downtime.
10. Termination
Either party may terminate the service relationship with 10 business days’ written notice, unless bound by a separate agreement. We may suspend or terminate services without notice if the Client:
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Violates these terms
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Fails to make payments
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Engages in fraudulent or illegal activity
11. Governing Law
These Terms are governed by the laws of the State of [Insert State, e.g., Texas], without regard to its conflict of laws principles. Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in [Insert County, State].
12. Modifications
We reserve the right to update these Terms of Service at any time. Changes will be posted to our website or sent directly to Clients. Continued use of our services after such changes constitutes acceptance of the new Terms.
13. Contact Us
If you have questions about these Terms, please contact:
Blazen Sun Express Custom Logistics
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: [Insert Website URL]